|Lock Desk Specialist |
We are searching for an energetic Lock Desk Specialist to support our Secondary Department. The ideal candidate will have 2 to 3 years of Secondary Marketing experience.
Desired Skills, Experience, or Education:
- Accept rate locks from internal and external clients and confirm rate locks back to the client.
- Review and verify price quotes and locks requests.
- Entering loan information required for locking, relocking, modifying, and extending mortgage commitments into LOS.
- Assisting inbound callers with pricing registration questions and procedures.
- Communicate with the mortgage loan officers, underwriters
- Reconciling daily locks.
- Providing price quotes for rates not published on rate sheets.
- Resolving price discrepancies at the time of lock and loan purchase.
- Other duties may be assigned.
- Minimum 2 years’ experience in mortgage pricing and rate sheets.
- Strong mathematical/analytical skills.
- Excellent written and verbal communication skills.
- Excellent time management skills and the ability to work in a fast paced environment.
- Demonstrated ability to work well under pressure.
- Superior customer service skills.
- Knowledge of Empower or Lending Space preferred.
- Should be willing to work some overtime.