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Remote Lock Desk Specialist
Lewisville, TX

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Lock Desk Specialist 
 
Job Summary:
We are searching for an energetic Lock Desk Specialist to support our Secondary Department.  The ideal candidate will have 2 to 3 years of Secondary Marketing experience.  
 
Job Responsibilities:
  • Accept rate locks from internal and external clients and confirm rate locks back to the client.
  • Review and verify price quotes and locks requests.
  • Entering loan information required for locking, relocking, modifying, and extending mortgage commitments into LOS.
  • Assisting inbound callers with pricing registration questions and procedures.
  • Communicate with the mortgage loan officers, underwriters
  • Reconciling daily locks.
  • Providing price quotes for rates not published on rate sheets.
  • Resolving price discrepancies at the time of lock and loan purchase.
  • Other duties may be assigned. 
Desired Skills, Experience, or Education:
  • Minimum 2 years’ experience in mortgage pricing and rate sheets.
  • Strong mathematical/analytical skills.
  • Excellent written and verbal communication skills.
  • Excellent time management skills and the ability to work in a fast paced environment.
  • Demonstrated ability to work well under pressure.
  • Superior customer service skills.
  • Knowledge of Empower or Lending Space preferred.
  • Should be willing to work some overtime. 

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